How to Navigate the Bench App Bench Help Center

Each month, your bookkeeping team — made up of three in-house Bench employees — will categorize all your transactions, reconcile your bank accounts and prepare financial statements. This process is completed within 15 business days once you’ve sent all the necessary documents. When evaluating whether Bench is a good service, customer reviews and testimonials are essential metrics. Many users highlight the convenience and professionalism of Bench’s bookkeeping services. Customers often praise the ease of use and how the service saves them significant time and effort.

• Join over 35,000 US-based business owners who have streamlined their finances and have grown their businesses with Bench.
• Being able to upload reports easily from my bank and various credit card processors made things so much easier, and the bookkeepers learned quickly how to categorize the transactions.
• Each month, your bookkeeping team — made up of three in-house Bench employees — will categorize all your transactions, reconcile your bank accounts and prepare financial statements.
• Each month, we may check in with you to ensure your books are accurate and your deductions are maximized.

Summary of Bench’s Offerings

I don’t know about you, but for me, there’s nothing more frustrating than a company touting they offer the best customer service in the industry, only to find that’s not actually the case. As I went through and checked off items, I got Accounting For Architects a nice tutorial of the interface, showing me where to find important things, like the ability to download my income statements. Once I took the call, the onboarding specialist was incredibly helpful, taking the time to learn about my business and what I expected to get from the service. That’s not to say other merchant processors won’t work – it just means you’ll need to take a few minutes to speak with your bookkeeper to get the required reports. You also have the option to add your bank statements to serve as a backup method for reconciling accounts, but I chose to skip this step since everything in the automatic connection looked good. It pulled in all my accounts, and I could mark which accounts I used for business and which I did not.

If you are in this boat, your priority is probably working with a provider who can get your Bench data imported into a new system and get you caught up on year-to-date books ASAP. Unless you want to re-do your books from scratch, you’re going to need to import that data into a new bookkeeping system. Get so much more time to land clients, stay connected to projects, and grow your business. A new window will open up, and you’ll be logged into the Bench Tax App and ready to get started. If you choose to use a different financial services firm, they must be capable of ensuring a seamless transition from Bench. When he couldn’t reach me upon the first call, he called back a couple of times until I answered, and he was helpful once I connected with him on the call.

Trusted by 35,000+ American small business owners

We suggest contacting your credit card institution immediately for more information and to potentially begin the chargeback filing process. Analysis and other insights emerging from Bench’s closure and acquisition shouldn’t distract you from important decisions you must consider. Do you risk your business’s financial future on an unknown entity in employer.com, or should you embrace other proven financial firms in continuous operation? 1-800Accountant has served over 100,000 small businesses with an innovative mix of accounting experts and technology since its founding a decade ago.

Get in touch with a Milestone team member

With FreshBooks Payments you can start accepting credit card payments online right away, with zero set up required. The total price for a yearly plan is billed at time of purchase. It includes both the monthly discount outlined above, as well as an additional 10% discount for selecting a yearly plan. Our partners cannot pay us to guarantee favorable reviews of their products or services.

Using Bench is different from having a subscription to accounting software like QuickBooks Online or Xero. These products can streamline tasks like reconciling accounts and categorizing transactions, but they don’t take bookkeeping off your plate completely like Bench does. Unlike accounting software, however, Bench doesn’t offer tools for invoicing, inventory management or bill payment. Bench simplifies your small business accounting by combining intuitive software that automates the busywork with real, professional human support. For users on the Premium plan, Bench offers both business and personal tax filing services.

• Bench helps small business owners like you save time and money doing your bookkeeping and income taxes.
• That said, it’s easy to get support if you’re not logged into your Bench account from the Homepage – all you have to do is go to the site’s footer to get to more resources.
• It pulled in all my accounts, and I could mark which accounts I used for business and which I did not.
• The company’s mission is to simplify financial management, allowing entrepreneurs to focus on growing their businesses rather than getting bogged down in numbers.
• Everything you need is clearly labeled on the right-hand side of the screen, and you can get to more detailed sections of your accounting information with the tabs across the top.

Get Started with Bench Accounting

These tools serve as supplementary aids when your primary digital tools highlight discrepancies that need a manual check. Pricing starts at $10/month for 40 invoices and 40 estimates, and scales to $30/month for unlimited invoices and estimates. This makes it an ideal solution for business owners who want to handle everything from one place. Granted, it was during standard business hours, so I am unsure of how it would work outside that timeframe.

Chat with your bookkeeper in the Bench platform, or book a call directly in the app. When compared to alternatives like QuickBooks Online or Xero, Bench stands out for its human-assisted approach. While it may be more expensive than some software-only solutions, many users What is partnership accounting find the added expertise and time savings justify the cost. This is obviously tough if you don’t want to continue the service, since you will need to potentially pay a new provider to do the work you already paid for.

As of August 2019, Bench announced BenchTax in partnership with Taxfyle16 in order to provide tax preparation and filing for clients. If you need help with payroll, you’ll need to invest in another service. Bench themselves recommend using Gusto, and if you do, you’ll get a 30% discount on Gusto’s services since Bench is a partner. If you sign up for an annual contract and pay for the year upfront, your price for the Essentials plan breaks down to $249/month. If you need the Premium plan, you’ll pay either $399 or $499 monthly based on whether you choose monthly or annual billing.

Their services are particularly attractive to entrepreneurs and high-growth businesses who need reliable and efficient bookkeeping solutions. A stable internet connection is vital for cloud-based bookkeeping tools and real-time financial data updates. Equally important are robust security measures, including antivirus software, firewalls, and secure passwords, to protect your financial data from cyber threats.

A powerful Bench Tax app so you always know where you stand

Your books are considered accurate and reliable for decision-making, and small adjustments may still happen later by your bookkeeper. This status indicates that your books are considered ready to use for day-to-day business decisions. This means that your business transactions are all accounted for and have been categorized. This is what the majority of our customers say they care about most. With insight ready books you will have a complete picture of how much money has come in, how much went out, and can make day-to-day business decisions with confidence.

Should I file an extension for my 2025 taxes if Bench was doing my books?

Spend less time on accounting and more time doing the work you love. We believe everyone should be able to make financial decisions with confidence. There are several ways to learn the basic accounting skills and terminology required for business, including online resources, classes, and …